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Diagnosis before treatment

Damp Proofing

Damp is a symptom, not a diagnosis. The same patch of damp wall can be caused by a roof or gutter fault, penetrating rain, condensation, a plumbing leak or genuine rising damp — and each of those needs a different response. We start by working out what is actually happening, then deal with the cause.

Damp Proofing — illustrative

Why the cause matters

It is tempting to treat every damp wall the same way, but injecting a damp-proof course into a wall that is actually suffering from a leaking gutter simply hides the problem while the real cause carries on. That is why we do not promise a particular treatment before we have seen the property.

Where damp is caused by the building fabric — a failed flashing, cracked render, blocked gutter or defective pointing — the fix is often a roofing or masonry repair rather than a "damp" treatment at all. Because we do both, we are not tied to one answer.

The kinds of damp we see

Penetrating damp: water getting in through walls, roofs or around openings. Condensation: moisture from inside the home settling on cold surfaces, often mistaken for something more serious. Rising damp: genuine but less common than it is blamed for. And plumbing or drainage leaks that mimic all of the above.

What we do about it

Once the cause is clear, treatment might mean repairing the source, improving how a wall or room handles moisture, treating affected timber, or installing a damp-proofing solution where that genuinely fits the problem. We explain what we have found and why we are recommending a given approach.

Worth knowing — We will not tell you it is rising damp, or quote for a treatment, before we have assessed the property. Anyone who does should be treated with caution.

Recognise the problem?

Signs it's worth a call

Tide marks on walls

A brown or salty line low down on an internal wall.

Black mould in corners

Often condensation rather than rising damp — the fix is different.

Musty smell

Persistent dampness in a room, cupboard or below a window.

Peeling paint or plaster

Finishes lifting, bubbling or crumbling in one area.

Questions

About damp proofing

Is all damp rising damp?
No — and this matters. Damp can come from penetrating water through walls or roofs, condensation, plumbing leaks, blocked or defective guttering, or genuine rising damp. The right treatment depends entirely on the cause, which is why we assess before recommending anything.
Will you quote for a damp treatment over the phone?
No. Because the cause of damp decides the cure, we assess the property first. Anyone quoting for a specific damp treatment before seeing the wall should be treated with caution.

Get in touch

Got a roof, a wall or a damp problem you want looked at?

Tell us what's happening and send a photo if you can. We'll take a look and get back to you with honest advice.

Call usRequest a quote